Our high quality service has been the driving factor behind many successful meetings and events.  But don't take our word for it.  Read what our customers have to say.

To Whom It May Concern,

I would first like to introduce myself. My name is Ed Pulsifer and I am Vice President of Sales and Marketing with Heritage Hotels and Resorts based in Albuquerque, NM. I am writing this letter in regards to our relationship with Shores Destinations, as well as the thousands of Independent Meeting Planning Companies that we deal with on a daily basis.

Heritage Hotels and Resorts is a minority owned Independent Hotel Company that deals with many different types of meetings, events, associations, government agencies and most importantly Independent Meeting Planners.  Independent Meeting Planners have become a very important part of the hospitality industry and the ability to save any organization thousands of dollars in meeting planning expenses. These individuals serve as a very valuable resource because of their knowledge of all aspects of hotel selection, hotel relationships, and contract negotiations. These planners are highly respected in the hotel industry, and add credibility to organizations that do not plan meetings on a regular basis, or have established history. Over the past several years, I have booked thousands of room nights with various government agencies through numerous independent meeting planners. These planners not only save their clients numerous hours of work and frustration, but also there are absolutely no cost to the client because the hotels are paying the commissions based upon the prevailing federal per diem.

I have worked with Kathy Shores for over 20 years and she is one of the most professional and thorough meeting planners I have had the pleasure to work with. She thoroughly researches every destination, market, hotels and obtains multiple proposals to get her clients the absolute best possible proposal, without adding any additional cost to the association or government agency.

Once again, I would like to reiterate the importance that Independent Meeting Planners play in the hospitality industry, and the important need for people like Kathy Shores. Thank you in advance for your considerations and support.

Sincerely,

Ed Pulsifier
Vice President Sales and Marketing, Heritage Hotels and Resorts

I have been using Shores Destinations since 2000 for meeting planning purposes.  Kathy has saved me many hours, which is a cost savings, by doing all the necessary leg work in locating meeting facilities, negotiating costs, then presenting the client a summary of the location/vendor possibilities.  Once a decision is made, she contacts the selected vendor to submit the contract for signature.  Kathy works strictly off commission from the vendors. The service Shores Destinations provides is truly a win-win situation for all concerned.  I never hesitate to recommend Shores Destinations when asked for a meeting planning provider. It has and continues to be a pleasure to work with Kathy.

Ms. Shores was a tremendous help in securing the very best of conference facilities in Scottsdale, at an extremely competitive rate. She saved the group several thousands of dollars. Her guidance and follow-up service was a major factor in the success of our meeting.

The Planning Committee was very lucky to be able to capitalize on the professional services of Ms Shores. Her advice on handling hotel, tour and other services was "right on the money". She was able to segregate the top locations and narrow our search to a few of the very best locations. Her negotiations and advice on rates secured a first class convention site at a very reasonable rate, She interfaced with the hotel and staff to make sure all of our needs were satisfied. Without her assistance we could not have had the success we did.

Planning Committee
American Society for Surface Mining and Reclamation

Thank you for your help in making our Sales Conference a hit! I have heard nothing but positive things on everything. As you know, this was the first year I have used a service such as yours, thinking I could handle everything on my own - which I did, but was so stressed out, I didn't know if I was coming or going. Thanks to you, this was the first year I was worry free and could actually enjoy the conference!

You also did an outstanding job on saving us money on Airline tickets!
From the beginning to end, you showed what "Unmatched Customer Service" was all about.

Thanks again. and I look forward to working with you on our next conference!

Jodi Nordstrom
Giant Industries Arizona, Inc. 

I wanted to again extend my sincere appreciation for all your efforts in bringing the American Society for Surface Mining & Reclamation August 1999 program to our resort!

You have been great to work with and I look forward to working with you on this event and other client meeting that come to Scottsdale. I have never seen a meeting planner so dedicated and work harder on behalf of their client as you have and I am very sincere in saying this. If I were a client, I would want to make certain that you were working along side me.

Thank you again Kathy. I hope you and your family have a wonderful holiday season.  I look forward to seeing you at one of the next AzSAE programs. Take care!

Suzanne Taylor, National Sales Manager
Radisson Hotels

I just want to say that Shores Destinations has been a tremendous help to me with conference planning in the Southwest area.  I learned about SD about 8 years ago and was in a position where I did lots of meeting planning.  Kathy took a burden off of me by doing the legwork to find out what the facilities in the meeting area had to offer.  I was then able to make an educated assessment to choose the best facility for our needs.  Once again I find myself in a position that requires much meeting planning.  Once again, Shores Destination has been a tremendous help in helping me to accomplish my mission. In addition, the icing on the cake is that the conference centers incur the costs of this service!

Jeanette Alderete, Executive Assistant to the Commander
US Army Corps of Engineers, Albuquerque District